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AAKSEL delivers parcels all over Europe with Austrian Post, DHL Express, DPD or UPS. All orders are processed within 3 business days. You can find more information HERE. You can return the order in whole or in part. AAKSEL will refund the purchase price within 14 days of receipt of the goods. Items must be returned in the same original condition, neatly packaged and with the return label attached. AAKSEL reserves the right to refuse returns that are not properly packed or packed with materials other than the originals. You can find more information HERE.